"Stern has acknowledged there is an issue with the way the lift ramp and clock motors are destroying node 10 boards and there engineering team is working on a solution/ fix for rush premium and le games. Thank you. " Rush (LE)
"We did find 2 loose bolts in the alien mech. We have adjusted and tightned them. We also discovered the left xeno target was pushed back hitting the jaw. We have addressed these issues. Thank you. Game on." Alien (Remake LE)
"We just verified the audio is working correctly.
Please note all of our spike 2 games have pinsound headphone stations which have a user controlled cabinet volume knob located on the left leg! Thank you. " Avengers: Infinity Quest (LE)
"Sorry. Unfortunately with the increasing pinball prices and parts shortages and long wait times we will not be bringing back free games for high scores. Grand champion does award a credit though. If the prices of new pinballs and parts shortages issues gets resolved at the manufacturers/ distributors we would gladly bring back free games for scores. " Batman 66 (Premium)
"We dissected it multiple times and believe we finally tracked it down . A few issues.
Lightly plunged balls into the garage lock we're hanging up on the one way gate. We adjusted the gate and it works great.
We then noticed the left ramp opto wire was hanging under the ramp slightly causing issues with the ball two garage lock Wich crosses directly underneath. We added zip ties.
After multiple tests and techniques and troubleshooting I believe we got it. We spent 7 hours on the game to find it's issues.
Another issue was the left house target ghost scoring and causing random ball launches because the game thought the ball was in play when it was not. We adjusted the switch.
The game is currently playing 100%
We also cleaned it.
Wow!" Elvira's House of Horrors (Premium)
"Drum clock and lift ramp disabled. Node 10 blew another hole through the board. I can't fix what was designed wrong. 4th board now. Stupid. Sorry guys. Still in service. " Rush (LE)
"Having issues with the house lock again. We're going to move this into the back soon and dissect it head to toe. " Elvira's House of Horrors (Premium)
"This game has been having intermittent lock ups usually when you first hit start. I believe we have finally found the culprit that Stern said was not it and can't be. The Stern insider qr reader has a few backlight LEDs that shorted out. Causing the node board to lock up the CPU on occasion. We replaced the qr reader with a new one via Stern warranty support. Thank you Stern! This should be resolved. Time will tell. " Teenage Mutant Ninja Turtles (LE)
"Left flipper fixed. Was loose. Upper flipper eos switch error fixed( wire broke off from the solder joint due to flippage vibrations. All good. Play on. " Black Knight: Sword of Rage (LE)