"Shoots well, BUT, machine is placed in front of their house speakers, so can't hear any callouts from game" Iron Maiden: Legacy of the Beast (Pro) (Stern, 2018)
"Missing/broken plastic part below path of the dead means the ball drains unnecessarily fairly often when going for that multiball. I can send a picture but don’t know how." Lord of the Rings (Stern, 2003)
"Stuck ball was caused by broken/missing plastic. Strategically placed zip tie should prevent further stuck balls in that spot." The Sopranos (Stern, 2005)
"Not loading balls into the plunger again. Losing track of balls during multiball. I had multiball with only one ball in play. It was also stuck in multiball with 0 balls in play and could not find its own balls during ball search." Spider-Man (Stern, 2007)